Return Policy
To return an item for a refund , please Click on Alexo Return Portal to complete the Refund Request/Return for qualified products:
- Merchandise must be returned within 15 (fifteen) days of delivery.
- Merchandise must be unwashed, unworn and must have all tags attached.
- Returns will be refunded to your original form of payment within the 30-day period.
- Original shipping charges are non-refundable.
- Gift certificates are non refundable and non transferable. Any item purchased with a gift card that meets the return policy guidelines and is returned successfully will have refund issued in form of store credit. There will be no cash or credit refunds.
- All sale items are final sale, no exchanges or refunds will be granted.
Email info@alexoathletica.com if you have any questions regarding your return or exchange.
Please mail all returns to:
Attn: Alexo Athletica Returns
5999 Custer Road Suite 110 #343
Frisco, Texas 75035
Exchange Policy
Please contact info@alexoathletica.com for assistance.