Return Policy

To return an item for a refund , please Click on Alexo Return Portal to complete the Refund Request/Return for qualified products:

  • Merchandise must be returned within 15 (fifteen) days of delivery.
  • Merchandise must be unwashed, unworn and must have all tags attached.
  • Returns will be refunded to your original form of payment within the 30-day period.
  • Original shipping charges are non-refundable.
  • Gift certificates are non refundable and non transferable. Any item purchased with a gift card that meets the return policy guidelines and is returned successfully will have refund issued in form of store credit. There will be no cash or credit refunds.
  • All sale items are final sale, no exchanges or refunds will be granted.

Email if you have any questions regarding your return or exchange.

Please mail all returns to: 

Attn: Alexo Athletica Returns

5999 Custer Road Suite 110 #343

Frisco, Texas 75035

Exchange Policy

Please contact for assistance.